Jun
06

HubRESTSample – a new C++ REST API Sample for PDC


This new sample code illustrates seamless consumption of Plantronics out-of-proc REST API from C++ code!

Location of full sample code: https://github.com/pltdev/pdc/tree/master/C%2B%2B%20REST%20Sample
 

Key Benefits

  1. Supports Plantronics Manager Pro configuration
    • Works with Plantronics Hub via “out-of-proc” REST API
  2. Supports multi-softphone & multi-device configurations


Apr
25

So what is Plantronics Hub and why should I care about it for my application?


Author: Roger Ogborne, Plantronics

Plantronics Hub is a client based application that provides the end user with the ability to customize and get the most out of their headset – so what??.  The real power comes when Plantronics Hub is used in conjunction with Plantronics Manager Pro an all in one headset management tool. Now your end customer’s IT team, or even their service partner has the ability to manage the headset estate remotely.  Which let’s face it, is an important part in delivering a great experience of your product to your customers.


Oct
05

Your Plantronics Headset is WebRTC-READY


enlightenedLooking to integrate your WebRTC solution with Plantronics? Check out the Get Started guide, JavaScript Tab >>.

WebRTC makes for better and more effortless communication, but there are a few considerations to ensure optimal experience with your WebRTC-Ready Plantronics headset.
Instead of relying on Adobe Flash to compress and stream audio, WebRTC audio applications will rely on the browser's native audio compression and streaming capabilities. This should lead to better audio quality for all participants in terms of hearing a call, listening to music, as well as speaking to a customer.

 

WebRTC also includes a whole set of voice communications tools, including software based acoustic echo cancellation (AEC), automatic gain control (AGC), noise reduction, noise suppression, hardware access and control across multiple platforms. Not only will WebRTC mean more audio clarity, but its video capabilities will be on par, as well – enabling a range of Enterprise collaboration, Customer Care, and Social use cases.