"Datahug works by using information you already have - communication data coming in and out of the business daily. With this Datahug builds up a dynamic database of company-wide connections and uses an analytics engine to show who knows who. It digs deeper to provide insights into the strength of those connections showing “how well they know them”. Instantly you can identify the connection that’s most likely to help open a door and lead to a sale." Read more
How Datahug uses the Spokes SDK:
Datahug uses the "Mobile Caller ID" call found in the Spokes SDK to connect mobile calls to the Datahug service. Now, when you use a select Plantronics headset connected to your mobile phone, all incoming calls are associated with your contacts to give a more precise Hug Rank. Read more
Datahug works by automatically scanning the contact information contained in communication data going in and out of an organization.
It monitors the information to build up a dynamic database of contacts and uses an analytics engine to uncover the links and connections to show who knows who. It digs deeper using a relationship algorithm, to provide insights into the strength of the connections uncovered, revealing not just who knows who, but how well they know them.