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toddz
How can I use the streaming API to register agent's headset disconnect.

I want to make use of your streaming API to register when an agent disconnects their headset so I can display this information in real time on a wall board – which headsets are supported?


lcollins
Hi,
The newer Plantronics DA series inline amplifier products support the quick disconnect feature with Open Data Access Rest APIs & Streaming APIs.
Currently this is models: DA70, DA80 & DA90.
To learn more check out this article.
Thanks,
Lewis

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