We have Phontage Basic 5.2Aa and Plantronics CS60-USB headset. The headset is working with the softphone but the button for answering a call is not working. Are you planning to include Phontage in your integration modules?
It is possible to choose the CS60 headset in Phontage and activate answer button but it does not work.
Yes, unfortunately that isn't a compatible softphone so you will need to answer on your computer in order to transfer to the headset. At this time, I haven't heard anything on this particular softphone to give call control.