Open Data Access


Jul
07

Registering Applications

Each developer created application that uses Plantronics APIs to access data from Plantronics Manager Pro requires the creation of a unique appID before data access can be enabled. The appID is required for calling any of the report APIs in a production tenant. Developer apps can be installed in an unlimited number of tenants, but a unique appID must be created for each Plantronics Manager Pro tenant for which the application will be integrated with.  The application authorization scheme will require both appId and tenantId.




Jun
06

HubRESTSample – a new C++ REST API Sample for PDC

This new sample code illustrates seamless consumption of Plantronics out-of-proc REST API from C++ code!

Location of full sample code: Click here
 

Key Benefits

  1. Supports Plantronics Manager Pro configuration
    • Works with Plantronics Hub via “out-of-proc” REST API
  2. Supports multi-softphone & multi-device configurations
  3. Same code for both Windows and Mac environments



Apr
27

Advanced SDK Topic: Ensuring Resilience with Plantronics COM API

Author: Lewis Collins, Plantronics

When using the Plantronics COM API how do you ensure the connection to the Plantronics Hub software is working?
  • What if the user accidentally shuts down Plantronics Hub (or it crashes), or user upgrades it which would also result in it shutting down and starting again. Would your software re-connect to the COM API automatically?



Sep
02

Implement Proximity Detection (Near/Far) with Voyager Focus UC/5200 UC and BT600 dongle

Greetings!

The Plantronics SDK feature for receiving proximity events when headset is Near or Far from PC can still be used with the new line of products based on BT600 dongle (Voyager Focus UC, Voyager 5200 UC).

**Full sample code for this article located here**: /system/files/FocusProximityExample.zip
(You must be logged in to download the file).




Sep
01

Integrate Plantronics REST API from Go

Greetings!

I have recently created an example integrate from the Go language to the Plantronics REST API.

It is still a work in progress but it is functional for receiving device, session and session manager events. (For further guidance on the REST Service API URLs you can use, check out the Java and JavaScript integration samples elsewhere on this site).

Obtain Go language (golang) from here: https://golang.org/




Oct
05

Plantronics SDK: REST Service

One of the features in the Plantronics SDK is a REST Service that exposes Plantronics device features and call control feature via a RESTful interface. The device features exposed by the Hub REST service includes device command that the host can send to a device, device event (button presses and device state changes). The call control features include a way to notify about incoming/outgoing calls to Hub, get call state change events and a way to make call via a default Soft phone.