Mar
26
Asset Management APIs
PROTOTYPE CODE
Prototype Asset Management APIs are available which enable developers to embed Plantronics Manager Pro asset management functionality into their applications. Use the APIs to manage headset firmware, deploy Hub software, make Policy updates. Specifically, the Asset Management APIs expose the following functionality to developers:
Prototype Asset Management APIs are available which enable developers to embed Plantronics Manager Pro asset management functionality into their applications. Use the APIs to manage headset firmware, deploy Hub software, make Policy updates. Specifically, the Asset Management APIs expose the following functionality to developers:
Sep
10
Developer tenant getting started POSTman collection
Now that you have been issued a developer tenant for getting started with Plantronics Manager Pro Open APIs, we want to help you get started, using sample API calls into our QA tenant as a point of reference. We have created a POST collection to help you get started with a pre-tested working set of POSTman collections. Download this zip file to get started:
https://developer.plantronics.com/files/oda-stagingpostmancollectionzip
https://developer.plantronics.com/files/oda-stagingpostmancollectionzip
Apr
10
Automate Service Ticket Creation
Plantronics Manager Pro and ServiceNow Automated Ticketing example
The Plantronics IT team manages offices globally as well as employees working remotely—just as most of our customers do. The challenges around ensuring an UC experience is the best it can be are common.
The Plantronics IT team manages offices globally as well as employees working remotely—just as most of our customers do. The challenges around ensuring an UC experience is the best it can be are common.
Apr
10
Radio Link Quality Data
One use case for Radio Link Quality APIs is how third-party call quality diagnostics tools can be enhanced by knowing what’s going on at the first three feet. Specifically, how can IT troubleshoot the Bluetooth link between headset and USB adapter?
The Radio Link Quality API provides key information that can be used to gain true insights into the Bluetooth radio link:
Mar
12
Asset & Usage Analysis – a Microsoft Power BI Application using Plantronics Open APIs
UPDATE: Plantronics has created an app for Power Bi that can be installed today in your Power BI environment.
See the overview of Plantronics app for Microsoft Power BI for more details.
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Asset & Usage Analysis – a Microsoft Power BI Application using Plantronics Open APIs
Download link:Sample Code for PDC - Power BI.zip
See the overview of Plantronics app for Microsoft Power BI for more details.
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Asset & Usage Analysis – a Microsoft Power BI Application using Plantronics Open APIs
Download link:Sample Code for PDC - Power BI.zip
Jul
18
Getting Started with Real-time APIs
Overview
In this article, I describe how to access the Plantronics Manager Pro APIs for real-time events. The source code is pointing at the "Sandbox" tenant. However, once you have access to your own tenant you will just change the relavent URLs and security tokens (the tenant information provided during Hub install and generating a PubNub channel to receive your realtime events). This example is written in C#, but there are many other languages supporting PubNub.Jul
14
Getting Started with the REST API
Overview
In this article, I describe how to access two of the Open Data Access REST APIs. The source code is pointing at the "Sandbox" tenant. However, once you have access to your own tenant you will just change the relavent URLs and security tokens (the tenant id and app id, which can be seen on screen in each sample). This example is written in JavaScript, but of course any language supporting HTTP requests can consume data from the REST APIs.Jul
11
Generating API Key
Developers who intend to integrate their app to Plantronics Open Data Access APIs have to get assigned API keys for accessing different products APIs. The Plantronics developer portal allows developers to register themselves. API keys allow applications to be authorized by the Plantronics Cloud Platform themselves to specific products they are interested in integrating with.
- After creating your account, you will receive a validation email that will grant you permission to creating your API keys.
- Sign in to your account to add a new key.
Jul
10
Ingesting & Consuming Streaming Data
Generating Streaming Data
The generation and retrieval of streaming data is not available via the Sandbox. To generate and test streaming data, you must have your own Plantronics Manager Pro developer tenant.
Installing Plantronics Hub
To generate streaming data, you must generate a custom Plantronics Hub installer from within your Plantronics Manager Pro environment.
Jul
10
Identifying the Tenant API Code and Regional API Host URLs
The Tenant API Code is the unique identifier that will allow you to request access to the correct tenant.
Depending on your goals, you may begin by working with the Sandbox Tenant (with Tenant API Code embedded) as you experiment with our APIs to see how sample data works with your code. If you are working with a specific customer (or developing for internal use) and would like to connect to real customer data from Plantronics Manager Pro, you will need to request and receive authentication to use this identifier.
Depending on your goals, you may begin by working with the Sandbox Tenant (with Tenant API Code embedded) as you experiment with our APIs to see how sample data works with your code. If you are working with a specific customer (or developing for internal use) and would like to connect to real customer data from Plantronics Manager Pro, you will need to request and receive authentication to use this identifier.
Sandbox Tenant API Code