The Plantronics SDK is currently available for:

  • Windows XP SP3, Windows Vista SP2, Windows 7, Windows 8, Windows 10
  • Mac OS versions 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks) and 10.10 (Yosemite)
 

Plantronics SDK currently supports the following languages:

  • C# (and VB.NET)
  • C++
  • JavaScript

Try our Getting Started exercise to see how to integrate call control and mute syncronization. This exercise in in C#.

If you are looking for other languages or our smarter headset features check out our API Overview, API Reference, Code Samples and Forums.

Good luck!

The devices supported are the same as those supported by Plantronics Hub software.

For a complete list follow this link: http://www.plantronics.com/us/product/plantronics-hub-desktop

The devices supported are the same as those supported by Plantronics Hub software.

For a complete list follow this link: http://www.plantronics.com/us/product/plantronics-hub-desktop

  • Make sure your device is supported (see above question)
  • Make sure your headset is paired to your base or dongle
  • Note: if you have paired your headset directly to your host computer without a dongle this is not supported by the Plantronics SDK
    • You must unpair and pair with the headset's dongle

It is normal for wireless headsets to take around 1-2 seconds for the link to establish (for example when first answering a call).

A solution to get around this would be to programmatically raise the audio link during an incoming ringing signal so the link is live by the time the user answers. To be able to do this using the native interface you would have to disable audio sensing via IAdvanceSettings interface (AudioSensing = false). This only needs doing once, when you first attach to the device.

To activate the audio link, use IDevice.HostCommand.AudioState = MonoOn and to deactivate the audio link set to MonoOff.

However, if using this approach you might need to play your own PCM ring signal through the headset, because depending on the product the Plantronics "internal" headset ring tone may not be heard once the wireless audio link is established.

Some of our products support a standard Microsoft HID Telephony Page, for example our Blackwire products. However, many of our products use a Plantronics-proprietary HID standard.

We have some information available here about integrating our products using USB HID, follow these links:

 


 

The MSIs you should deploy to your customers PC will will depend on which of our 4 APIs you have used.

For full details follow this link: Plantronics SDK Deployment Options

Particularly scroll down to the lower part of this table for a quick guide as to which MSIs to deploy.

Please visit the Plantronics Support Page for any headset issues not related to the SDK.