When using the Plantronics COM API how do you ensure the connection to the Plantronics Hub software is working?
- What if the user accidentally shuts down Plantronics Hub (or it crashes), or user upgrades it which would also result in it shutting down and starting again. Would your software re-connect to the COM API automatically?
The Plantronics SDK feature for receiving proximity events when headset is Near or Far from PC can still be used with the new line of products based on BT600 dongle (Voyager Focus UC, Voyager 5200 UC).
**Full sample code for this article located here**: /system/files/FocusProximityExample.zip
(You must be logged in to download the file).
I have recently created an example integrate from the Go language to the Plantronics REST API.
Obtain Go language (golang) from here: https://golang.org/
If you have installed Plantronics Hub from http://www.plantronics.com/software then you can connect to it's REST Service API from Java.
It is fairly easy to make HTTP requests to the REST Service API to control the Plantronics headset and listen for headset events.
WebRTC makes for better and more effortless communication, but there are a few considerations to ensure optimal experience with your WebRTC-Ready Plantronics headset. Instead of relying on Adobe Flash to compress and stream audio, WebRTC audio applications will rely on the browser's native audio compression and streaming capabilities. This should lead to better audio quality for all participants in terms of hearing a call, listening to music, as well as speaking to a customer.
WebRTC also includes a whole set of voice communications tools, including software based acoustic echo cancellation (AEC), automatic gain control (AGC), noise reduction, noise suppression, hardware access and control across multiple platforms. Not only will WebRTC mean more audio clarity, but its video capabilities will be on par, as well – enabling a range of Enterprise collaboration, Customer Care, and Social use cases.
Here is a guide on how to chose your deployment model.