Fri, 05/20/2016 - 14:21
#1
Interop.Plantronics.COMSessionManager throws exception with Plantronics Hub v 3.8
Our softphone client uses, Interop.Plantronics.dll (Spokes SDK) v3.6, to interact with Plantronics headset.
We have tested this spokes DLL with Plantronics Hub v3.6 and v 3.7, and it is working fine. We are able to use supported functionality for headset given in Softphone client.
Today, we upgraded our Plantronics Hub from v3.7 to v3.8 and tried to use it. The Plantornics SDK integration of softphone client has stopped working.
On looking in to our logs, we found that when we create a instance of Interop.Plantronics.COMSessionManager, it is throwing a COM exception.. Following is the COM exception.
Failed to connect to Spokes ---> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {750B4A16-1338-4DB0-85BB-C6C89E4CB9AC} failed due to the following error: 80080005 Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE)).
Our Interop.Plantronics.dll is of v 3.6 while we have upgraded hub to v3.8.
Let me know if you need more information.
Thanks,
Abhiraj
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