APIs

Adds a request for authorization for the app within PM pro for the requested tenant. tenantApiCode value of "af0813e6-81c0-4a77-89d2-3338d0277c42", apikey value of "1hKMMPFMmaldnC0rcohvXN0UX7UeWPjb" and appId "a7bbeaaf-4225-4d3e-ac63-19789a13b845" can be used as url parameters to test this api for accessing sample data. NOTE: The old subscription pre 3.11 USGHISTORICAL/USGREALTIME, CONVERSATIONDYNAMICHISTORICAL/CONVERSATIONDYNAMICREALTIME ,ASSETSHISTORICAL/ASSETSREALTIME, ACOUSTICHISTORICAL/ACOUSTICREALTIME have been merged to CALLHISTORICAL/CALLREALTIME, ASSETHISTORICAL/ASSETREALTIME, HEALTHHISTORICAL/HEALTHREALTIME for 3.11 release suite changes. Authorization requests with older subscription names will still work converting internally within the API to translate to newer subscriptions. For newer apps in development, we recommend using the newer subscription names.   Old Subscription New Subscription USGHISTORICAL CALLHISTORICAL USGREALTIME CALLREALTIME ASSETSHISTORICAL ASSETHISTORICAL ASSETSREALTIME ASSETREALTIME CONVERSATIONDYNAMICHISTORICAL CALLHISTORICAL CONVERSATIONDYNAMICREALTIME CALLREALTIME ACOUSTICHISTORICAL HEALTHHISTORICAL ACOUSTICREALTIME HEALTHREALTIME

Returns the Plantronics softphones.

Finds acoustic incidents based on different query filters. This can be useful to identify trends related to acoustic events across organization to help troubleshoot causes and provide support for preventative measures. And also to identify occurrence of acoustic events during Plantronics calls that were successfully mitigated by Plantronics devices in order to evaluate employee claims re: workplace noise. EVENT FILTERS All Events: events mitigated and unmitigated by limiters. All Limited Events: events mitigated by G616 and/or Plantronics limiters. Plantronics Limited Events: events mitigated by one or more Plantronics proprietary limiters. G616 Limited Events: events mitigated according to the G616 communications industry standard. Plantronics & G616 Limited Events: events mitigated by G616 and one or more Plantronics limiters. Non-Limited Events: events unmitigated by limiters. * NOTE: Filters apply to supported devices only. Although multiple Plantronics products provide acoustic shock protection, this report is currently restricted to displaying data for the "DA Series" of Plantronics devices. LIMITED LEVELS Initial: the estimated level of the original event prior to mitigation. Actual: the mitigated level actually experienced by the user. Reduction: the total reduction in level due to mitigation. This dataset is addressing the details. tenantApiCode value of "af0813e6-81c0-4a77-89d2-3338d0277c42" and apikey value of "1hKMMPFMmaldnC0rcohvXN0UX7UeWPjb" can be used as url parameters to test this api for accessing sample data. Note: The tenantApiCode and apikey pre populated in the docs here is intended for accessing sandbox data to help understand the API only. For production integration use case, please access Plantronics Manager Pro's Admin->Accounts->Company Profile to get access to the tenantApiCode for the tenant. Please register here http://developer.plantronics.com/user/register and generate your apikey for apps when you are ready to integrate with a production tenant data and your app.  

Stops a new real time stream request to the resource. This initiates stopping a real time stream for computation by ingestion of a raw stream from devices; NOTE: It is not instantaneous and leads to a series of backend systems to be setup. It will enable the system to setup infrastructure to stop the real time streams.

Finds device firmware version compliance status of a tenant. There are 3 categories of firmware and software versions identified here: Compliant: the device (or computer) is running the firmware (or software) version AS DEFINED by your active policy for that product. Non-Compliant: the device (or computer) is running a firmware (or software) version DIFFERENT from what you have defined in your policy for that product. No Policy: the device (or computer) is currently NOT MANAGED by an active policy. This dataset is addressing the details. tenantApiCode value of "af0813e6-81c0-4a77-89d2-3338d0277c42" and apikey value of "1hKMMPFMmaldnC0rcohvXN0UX7UeWPjb" can be used as url parameters to test this api for accessing sample data. Note: The tenantApiCode and apikey pre populated in the docs here is intended for accessing sandbox data to help understand the API only. For production integration use case, please access Plantronics Manager Pro's Admin->Accounts->Company Profile to get access to the tenantApiCode for the tenant. Please register here http://developer.plantronics.com/user/register and generate your apikey for apps when you are ready to integrate with a production tenant data and your app.