Mar
26

Asset Management APIs


PROTOTYPE CODE
Prototype Asset Management APIs are available which enable developers to embed Plantronics Manager Pro asset management functionality into their applications.  Use the APIs to manage headset firmware, deploy Hub software, make Policy updates. Specifically, the Asset Management APIs expose the following functionality to developers:


    Sep
    10

    Developer tenant getting started POSTman collection


    Now that you have been issued a developer tenant for getting started with Plantronics Manager Pro Open APIs, we want to help you get started, using sample API calls into our QA tenant as a point of reference. We have created a POST collection to help you get started with a pre-tested working set of POSTman collections. Download this zip file to get started: 


    https://developer.plantronics.com/files/oda-stagingpostmancollectionzip


    Apr
    10

    Radio Link Quality Data


    One use case for Radio Link Quality APIs is how third-party call quality diagnostics tools can be enhanced by knowing what’s going on at the first three feet. Specifically, how can IT troubleshoot the Bluetooth link between headset and USB adapter? 
     
    The Radio Link Quality API provides key information that can be used to gain true insights into the Bluetooth radio link:


      Mar
      12

      Asset & Usage Analysis – a Microsoft Power BI Application using Plantronics Open APIs


      UPDATE: Plantronics has created an app for Power Bi that can be installed today in your Power BI environment. 
      See the overview of Plantronics app for Microsoft Power BI for more details.

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      Asset & Usage Analysis – a Microsoft Power BI Application using Plantronics Open APIs

      Download link:
      Sample Code for PDC - Power BI.zip



      Nov
      23

      Plantronics Headset Call Control with Amazon Connect


      In order to implement Plantronics Headset Call Control with Amazon Connect, a developer must link the Amazon Connect Streams API and Plantronics REST API (client-based) through the Contact Control Panel (CCP) embedded on a custom page with JavaScript. Visit the Amazon Connect Headset Solutions page to view recommended devic



      Jul
      18

      Getting Started with Real-time APIs


      Overview

      In this article, I describe how to access the Plantronics Manager Pro APIs for real-time events. The source code is pointing at the "Sandbox" tenant. However, once you have access to your own tenant you will just change the relavent URLs and security tokens (the tenant information provided during Hub install and generating a PubNub channel to receive your realtime events). This example is written in C#, but there are many other languages supporting PubNub.