Wed, 04/29/2020 - 08:17
#1
onHeadsetStateChanged MONO_OFF/MONO_ON not firing
System
- OS
- Windows 10 Enterprise Version 1903 Build 18362.720
- Plantronics HUB
- Version 3.16.1 | Build 9293
- Headset
- Voyager Focus UC. Firmware v.366
- BT600
- Firmware v.1723
onHeadsetStateChanged had been firing whenever the headset would change between media mode (purple dongle) and call mode (blue dongle) - or rather, when the headset would change between MONO_OFF and MONO_ON, respectively.
After updating to the latest BT600 firmware (prior was v.1615) these state changes are no longer firing. Other state changes are firing as expected, such as mute and unmute, dock and undock, but the switch between modes (media and call - MONO_OFF, MONO_ON) is not.
I found another headset still with v.1615 of the firmware and the MONO_OFF and MONO_ON events fired as expected.
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