2 posts / 0 new
Last post
How can I use the streaming API to register agent's headset disconnect.

I want to make use of your streaming API to register when an agent disconnects their headset so I can display this information in real time on a wall board – which headsets are supported?

Hi,<br /> The newer Plantronics DA series inline amplifier products support the quick disconnect feature with Open Data Access Rest APIs &amp; Streaming APIs.<br /> Currently this is models: DA70, DA80 &amp; DA90.<br /> To learn more check out <a href="/article/getting-started-streaming-api">this article</a>.<br /> Thanks,<br /> Lewis

Add new comment