Serial Number from COM API

6 posts / 0 new
Log in or register to post comments
Last post
Wed, 11/06/2019 - 18:12
#1
chultay
Serial Number from COM API
When calling the COM API in C# via the example provided on https://developer.plantronics.com/article/softphone-integration-code-samples, the Serial Number is not in line with what is displayed in Plantronics Hub. e.g. Plantronics Hub: S/N17WL18 Calling _device.SerialNumber from your Code Sample: FA6009F027F840E3BA7E5FEAFF4F1CAF How can I return the same value as is shown in Plantronics Hub?
Top
Tue, 11/22/2022 - 12:26
tupac30amaru
Did someone solve this ? I am doing the same with Python with the same serial number 32 Hex digits.
Top
Tue, 11/29/2022 - 13:50
lcollins
Hi, Which device are you testing this with? The serial displayed in Hub may not currently be exposed by Hub SDK (Hub SDK exposes a unique 32 bit hex serial from the device)… Thanks.
Top
Tue, 11/29/2022 - 17:55
tupac30amaru
Hello lcollins thank you for your time. I am testing with the Plantronics Headset Model 525 PID AF04 . Is there anyway to get the 6 digits serial number from the 32 Hex?,
Top
Thu, 02/08/2024 - 12:10
tupac30amaru
Hello, did someone solve this ? I have been triying for 1 year with no success I always get the large SN Code Sample: FA6009F027F840E3BA7E5FEAFF4F1CAF How can I return the same value as is shown in Plantronics Hub?
Top
Wed, 03/13/2024 - 07:51
tupac30amaru
Hello, did someone solve this ? is it possible I need to use the SDK ?
Top

Add new comment