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chrisrizzuto
Plantronics Status Indicator with Hardware
I just purchased a Plantronics Status Indicator with hopes that it would work with my brand new W8200B (Savi).   I have installed the Plantronics HUB on my computer but it still doesn't seem to work.   My handset is a Polycom VVX-500.   As an alternative, I thought maybe I could switch to a softphone but even that solution seems incompatible with my 3CX client.  Is there any planned software update to make this work correctly with the Plantronics Hub? Maybe this was just a misunderstanding on my part, is the indicator only to be used with softphone solution and if so, why is the hub listed as an optional device? Thanks for any suggestions.

lcollins
Are you using the Savi 8200 connected via USB to PC, and connected via an EHS to VVX? if so I would expect VVX call (desk phone line on Savi) to be recognised by Plantronics Hub to activate the Status Indicator. Without EHS but with Savi connected via USB to VVX, the only config it could be made to work with Status Indicator is with S4B on VVX, rather than SIP...

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